Register on Renty via our website or app, select your desired car and the dates, read the terms and conditions, confirm the booking details, process the payment, and wait for confirmation of your booking. As soon as your booking is confirmed, you will receive an email.
Of course, it is possible to extend the rental period. Simply contact our support, and a representative of our team will help you organize the process of extending the rental period and payment.
Absolutely! Our rental period options include daily, weekly, monthly, and even hourly rentals. Your rental period can be customized or extended, as we strive to provide our clients with maximum flexibility and ensure the best rental experience.
Of course! We provide free car delivery in Dubai, so you can easily arrange for your rental car to be delivered to your hotel. Simply do not forget to mention the delivery when confirming the booking details. Our team will be happy to assist you with this matter.
Yes, with Renty, you can rent your car at Dubai Airport. This way you will be able to conveniently continue exploring the city by your car right after arriving at the airport.
When returning the rental car, our staff will check if the car is not damaged and if the mileage limit is exceeded. The car should be returned at the agreed time, but if you are going to return the car late, please, notify us in advance. Note that you can be charged for the delay.
You can pick up your car at one of our offices or get it delivered to you in Dubai for free. The car can also be delivered to the airport with payment of parking fees. You must return the car to the designated place specified in the rental agreement.
To rent a car, please register on Renty, select your desired vehicle model and available dates, check the terms and conditions, confirm the booking details, and process the payment. As soon as your booking is confirmed, you will receive an email.
To cancel or modify your booking, please contact us directly. Cancellation policies and fees may apply, depending on the timing and nature of the changes.
Yes, we offer free delivery within Dubai. If you need delivery to another city or Emirates we will charge an additional amount depending on the delivery city.
To check the availability of cars, please specify your desired rental dates, budget, and preferred car type. We will provide you with a list of available options.
Yes, it is possible to add an additional driver to your rental agreement. Please, note that in such a case an additional charge will be applied.
If your driving license was issued less than six months ago, you may not be able to rent some cars. Please, note that the policies may differ depending on the car's insurance coverage. Still, some vehicles may be available for rent with new driving licenses, but they may require a higher security deposit and have limited insurance coverage. Feel free to contact our team for more details.
Yes. If you are not a UAE resident, you are required to provide a list of additional documents, including a valid passport, visa with an entry stamp, and a valid international driver’s license.
To rent our economy cars you must be at least 21 years old. Most other cars are available for rent to customers who have reached 23 years old. You can check the age requirement directly on our website or via customer support.
Make sure to learn about the speed limit rules in Dubai before renting a car to have a safe and fines-free ride. The limits may differ depending on the road type and location. As a rule, most urban areas have speed limits ranging from 40 to 60 km/h, while highways can have limits of up to 120 km/h.
You can read the full list of our terms and conditions on our website. It is strongly advised to do so, as the terms and conditions include the list of required documents, mileage limits, payment methods, age requirements, deposit policy, and other important details for renting a car.
No. Smoking inside rental cars is strictly prohibited. Please note, that if any damage occurs due to smoking in the car, you might be required to pay the costs of the damages.
Unfortunately, no. Pets should not be taken inside rental cars.
Although we do provide a wide range of SUVs, we do not authorize off-road driving, and our rental services do not include this type of activity.
You are free to drive the car within the territory of the UAE. Please note that you are still required to return the car, so take into account the mileage limit and make sure you do not run out of fuel.
You can drive the car if you meet the age requirements and have all the necessary documents and if you are on the rental agreement. If you wish to add an additional driver, it can also be arranged with an extra charge applied.
No, you are only allowed to drive your rented car within the UAE. Please note that crossing the border is prohibited.
In most cases, UAE residents will only need a valid driver’s license and their ID or residential visa to rent a car. Tourists and non-residents are also required to provide a valid passport, visa with an entry stamp, and a valid international driver's license from their home country.
Renters must meet the age requirements and make sure they have all the necessary documents. Non-residents also need to provide a valid passport, visa with an entry stamp, and a valid international driver's license from their home country.
The minimum rental period for a lux car is 1 day, the rental period of 1 month for economy cars. Longer rental periods, including yearly rentals, are also available.
Required documents include a copy of your passport or Emirates ID (for residents), a driver's license from both sides, an international driving permit (if necessary) from both sides, and an email address.
The rental company does not cover parking fees, so as a renter you are responsible for paying the parking charges yourself. Parking fees may differ in various locations throughout Dubai. Please note that if you want your rental car to be delivered to the airport, you also have to cover the airport parking fees.
Each parking zone in Dubai has its specific parking fee. The main parking zones are commercial, non-commercial, and special areas. You can get a parking ticket through a mobile app or from designated parking meters. Sometimes parking can be free during certain hours or on weekends. However, do not forget to check the cost beforehand to avoid fines.
Read more in Dubai parking Guide.
Darb is a toll gate system similar to Salik. Customers are responsible for paying all toll gate charges. If you have passed through any toll gate (Salik/ Darb), you will be invoiced at the end of your rental period.
Salik is an electronic toll road system in Dubai, and every passing of these roads comes with a fee. Upon the completion of the rental period, you will receive an invoice with all Salik Gates charges that are required to be paid within 3 days.
The car should be returned at the designated time specified in the rental agreement. We understand that due to different circumstances, a delay in returning the car may occur. Please, note that in such a case you may be charged additionally. Contact us as soon as possible if you are planning to return the car late.
In case of a traffic violation, the driver is responsible for paying the fine. Please, note that there are speed limits in Dubai, and the majority of the roads have speed cameras. To avoid traffic violations and fines, make sure to adhere to all the rules and not exceed the speed limit.
We do not have any hidden fees. However, you can be charged for extra services. Such additional services may include mileage limit increases, insurance upgrades, additional driver fees, and charges for options like GPS or child seats. You will be provided with a full list of charges before the booking confirmation.
Many of our cars are available for rent without a deposit. Simply look for a model with the corresponding label on our website. However, a security deposit is still required for some vehicles. It is refunded upon completion of the agreement if the car you return is in good condition and is not damaged. Please, mind that it may take up to 28 days to fully process the refund.
Yes, you can increase the mileage limit. An additional fee of 500 AED is charged for every 500 km over the limit.
The average monthly mileage limit for all our cars is 3500 km per month. If you rented for monthly bases.
But if you rent a luxury car for a daily basis you will get 250-300 km per day depending on the car. You can spend this mileage driving within the UAE as well. Crossing the border with all our cars is not allowed.
No, we do not require a deposit for car rental. However, the customer is responsible for all costs associated with the car during the rental period, including rental fees, fines, tolls, damages, etc.
Our car rental package includes both pick-up and drop-off options, a daily mileage limit that may vary depending on the type of the car, basic car insurance, liability coverage, and other benefits. Please, note that car parking fees and traffic fines are not covered by the car rental price.
A credit card is usually required for car rental, but several payment methods are available at our agency. You can also pay by debit card, cryptocurrency, or in cash. Contact our team to learn about all available payment options.
Sure! Firstly, consider renting a car weekly or monthly– you can save up to 30% per day with long-term rentals. Also, check our ‘best deal’ section to explore special offers and rent a car for a lower price than usual.
We provide rental vehicles for any budget: from economy to business and luxury cars. The ultimate price also depends on several factors, such as the duration of your rental period, car model, and rental location. Check out our website to find your best car rental option and find out the exact price.
We accept bank transfers, Visa and Mastercard payments, and cryptocurrency payments.
Our team is always happy to assist you with any problem. You can report an issue by requesting a callback or contacting our customer support via WhatsApp or our official car rental app.
In case of an accident, you must contact the police and our support. At Renty, we also provide a 24/7 service to assist with breakdowns and accidents. If your car breaks down due to a mechanical failure, technical assistance can be arranged. If the vehicle cannot be repaired on-site, we can provide a flatbed truck to transport it to a nearby garage.
If an accident occurred, call the police immediately to obtain a police report. After that, please, contact our support team via call and chat to inform them about what happened and receive further instructions.
All cars available for rent at Renty have basic insurance included in the price according to the UAE’s law. It includes both life and health insurance and is applicable to all passengers and additional drivers. Please note that this insurance only covers damage caused by third parties.
For your utmost experience, we offer a range of additional services. These services include GPS navigation, child car seats, in-car Wi-Fi, and additional insurance. You can check out the full list of services on our website. Alternatively, contact our team if you have any questions.
Yes, our chauffeur-driven car service, you can rent a car with a driver. This service is especially popular for special events and occasions that require special attention to detail and a brilliant travel experience.
The availability of navigation and Apple CarPlay or Android Auto depends on the specific car model. Please specify the model for this information.
Yes, you can rent a child seat from our company. An additional fee of 100 AED per month will be charged.
The requirement for renting a luxury car or a supercar you should remember about is the age requirement. According to our policies, you have to be at least 23 years old to rent a car in the luxury category.
Sure! We provide a wide range of exclusive luxury and high-end cars for rent. Browse our website to choose the model, brand, and car type that works for you best.
Renty provides a wide range of vehicles to meet every client’s needs. Besides various types of cars, including SUVs, sports cars, and convertibles, you can rent a yacht or select a buggy tour for your adventures.
When returning your rental vehicle, make sure that the fuel level is the same as it was given to you at the time of car delivery. A violation of this policy may lead to compensation or an additional fee.
To report a lost item, please, contact our support team in the most convenient way for you. You may also need to provide proof of identification.
You can contact our customer support team using WhatsApp, Telegram, by phone, or by filling out a form on our website. Working hours of our customer care are 24/7. Feel free to reach out if you need any assistance.
