Can I have the car delivered to my location?
Enjoy the convenience of having Rotana Star Rent a Car deliver the car directly to your desired location within Dubai for free. However, if you prefer, you can also opt pick-up from their branch during office hours.
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What is the cost of crossing a Salik Gate?
Every time you glide through one of those toll checkpoints, a modest charge of AED 4 will be incurred. Rest assured, though, as the detailed invoice for these toll fees will be issued to you after your rental period. You'll have the flexibility to deduct the Salik amount directly from your security deposit or make a separate payment, whichever meets your requirements.
What is the type of vehicle insurance that comes as standard?
All rental cars in the UAE come with comprehensive insurance coverage, known as basic insurance, as mandated by the RTA. This ensures that you're protected from accidental damage, granted it's not your fault. Remember to obtain a police report in case an accident occurs. Basic coverage is already included in your rental amount. Additionally, many car rental companies offer collision damage waiver (CDW) for an extra fee, which extends coverage to include accidental damage caused by your own actions. Keep in mind that a valid police report is still necessary for both coverages. Your peace of mind is our priority.
When can I expect the refund of my security deposit?
At the beginning of your rental period, a security deposit ranging $ 1389 is collected. The deposit will be returned to you within a maximum of 30 days after returning the car. It can be refunded through bank transfer, cash deposit into your bank account, or by issuing a cheque. Opting for a security block through credit card pre-authorization is recommended, as the block is automatically released by the bank on the same credit card within 30 days.
What are the implications if I exceed the mileage limit?
Each car comes with a set mileage limit tailored to your rental duration. While most cars adhere to this limit,
some generous services even provide the option of unlimited mileage. Additionally, you might find enticing packages that allow you to customize your mileage
limit for a small fee. To ensure transparency, the car rental agreement will specify the initial mileage recorded on the car's odometer at the start of your
rental. Should you surpass the allotted kilometres (250 km/day for this car), please note that extra charges will be incurred.
Precisely for this car, any mileage exceeding the included limit will be charged at a rate of $ 3 per kilometre.
What is the age requirement for renting this vehicle?
To rent a car in the UAE, you must meet the minimum age requirement set by the RTA, which is 21 years. However,
the specific age restriction for the current car rental is 24 years. It's important to note that the age requirement may vary based on the car
insurance policy. For more information, please feel free to contact us.
Can I rent this car if I have a newly issued driving license in Dubai?
If you possess a newly issued driving license under six months old, you should inquire about the specific requirements with the car rental agent. Worth noting, the policies may differ based on the car's insurance coverage. Some vehicles may be available for individuals with new driving licenses, but they may require a higher security deposit and have limited insurance coverage. Additionally, they may be subject to higher excess fees. On the other hand, consumers can rent cars with a driving license over six months, which is considered valid.
Dubai
