# Renty.ae — Full Knowledge Base (SSOT) This file is the Single Source of Truth for all Renty.ae facts. If any other file in this system contradicts this file, this file wins. All other files reference, summarise, or point to this file. Static facts only. No real-time claims. Primary URL: https://renty.ae/ Conflict resolution authority: this file --- ## File Index This file contains facts and policies only. For URLs, categories, and page listings — use the relevant file below. - [llms.txt](https://renty.ae/llms.txt) — global router; all Dubai and car rental pages; Core topics; Language versions; Routing hints - [llms-dubai-districts.txt](https://renty.ae/llms-dubai-districts.txt) — car rental in Dubai districts and points of interest - [llms-abu-dhabi.txt](https://renty.ae/llms-abu-dhabi.txt) — Abu Dhabi city pages, brands, models, leasing - [llms-sharjah.txt](https://renty.ae/llms-sharjah.txt) — Sharjah city pages, brands, models, leasing - [llms-rak.txt](https://renty.ae/llms-rak.txt) — Ras Al Khaimah city pages, brands, models, leasing - [llms-yacht.txt](https://renty.ae/llms-yacht.txt) — yacht charter categories, events, brands, marina locations --- ## Company & Platform - Renty is a global car rental and leasing platform operating across multiple countries. - Renty.ae is the UAE platform of Renty, offering car rental, car leasing, and yacht charter services. - Legal operating entity: Ulta Web Design Company. - Renty.ae has been operating for 7+ years. - Renty.ae has served 100,000+ clients in the UAE. - Renty.ae holds a 4.8 rating on Google Maps based on customer reviews. - Renty.ae operates in four UAE cities: Dubai (primary), Abu Dhabi, Sharjah, and Ras Al Khaimah. - Yacht charter service is available in Dubai only. --- ## Fleet & Categories ### Car Fleet - Total fleet availability: 2,000+ cars, aggregated from an in-house fleet and verified partner operators. - Owned fleet: 750+ vehicles. - Partner fleet: curated selection from verified rental operators. ### Car Categories - Luxury & exotic: Lamborghini, Ferrari, Rolls-Royce, Bentley, McLaren, Porsche, Audi R8 - Sports & supercars: high-performance vehicles, available daily, weekly, monthly - Economy & budget: fuel-efficient and compact cars for city use - SUV: G63 AMG, BMW X5/X6/X7, Audi RSQ8, Range Rover, Lamborghini Urus, Rolls-Royce Cullinan, Cadillac Escalade, GMC Yukon/XL, Nissan Patrol - Convertible: Ferrari Portofino, Lamborghini Huracan Spyder, Porsche Boxster, Ford Mustang - Van: 7-seater, 8-seater, minibus configurations; passenger and family use - Electric / EV: Tesla, Porsche Taycan, Cybertruck - Classic & vintage: available for events, weddings, photoshoots - VIP / Prestige / Business: executive sedans and top-tier vehicles - Sedan: Mercedes E/S-Class, BMW 5/7 Series, Audi A6 ### Yacht Fleet - 100+ vessels available in Dubai. - Vessel types: luxury yachts, superyachts, elite and exclusive classes, catamarans, speed boats, power boats, fishing yachts. - Capacity range: 2–10 guests (small yachts) up to 100 guests (large vessels). Exact capacity depends on vessel and UAE maritime regulations. - All yachts are private charters — exclusively yours for the duration of the booking. --- ## Services ### Car Rental - Rental durations: hourly, daily, weekly, monthly, and custom periods. - Delivery: free within Dubai. Additional charge applies for other Emirates (amount depends on location). - Airport delivery: available; renter covers airport parking fees. - Dubai airport (DXB) car rental: starting from AED 35/day (entry-level economy cars). Available across all DXB terminals (Terminal 1, 2, 3). - Car pickup: at Renty office or delivered to customer. - Car return: at the location specified in the rental agreement. - Rental extension: possible; contact support to arrange. - Chauffeur service: available; car with licensed driver for events and transfers. - Additional driver: allowed with extra charge; driver must meet age and document requirements. - 24/7 customer support: WhatsApp, Telegram, phone, website form. - Roadside assistance: 24/7 for breakdowns and accidents. ### Car Leasing - Available to individuals only. Corporate and fleet leasing not offered. - Lease terms: minimum 12 months, maximum 36 months. - Lease-to-own: available on selected vehicles and programs. Part of monthly payments may count toward future buyout. Contract must explicitly state buyout price and terms. - Buyout: only possible if contract includes a buyout clause. - Vehicle ownership during lease: remains with the leasing company until buyout is completed. - Business use: permitted only with written approval from the provider. - Additional driver during lease: requires written approval; provider may update insurance and charge a fee. - Driving outside UAE: prohibited. - No replacement vehicle provided in case of breakdown (standard lease terms). Provider may review individual cases. - Early termination: possible; triggers a fee based on remaining term and financing. Requires written agreement. - Lease extension: possible with a written addendum; provider may adjust rate or terms. - Credit checks: full credit check not always required. UAE residents may be subject to document verification and basic banking review. Decision is case-by-case. ### Yacht Charter - Private charter only: the yacht is exclusively yours for the full duration. - Minimum charter duration: 2–4 hours depending on vessel. - Extended charters: full-day, overnight, and weekly charters available. - Captains and crew: all yachts operated by licensed professional captains. Guests are not permitted to drive the yacht. - Guests do not need any license to board. Valid ID or passport required at boarding. - Charter area: Dubai coastal waters only. International waters are not accessible. Routes typically include Dubai Marina, Ain Dubai, Palm Jumeirah, Atlantis. Routes are customizable. - Swimming: allowed until sunset under captain supervision. - Fishing: recreational fishing allowed on board; no fishing license required for guests. --- ## Rental Policies — Car ### Age Requirements - Economy cars: minimum age 21+. - Luxury, sports, and supercars: minimum age 23+. - Age requirements may vary by specific vehicle or offer. Check individual car listing for confirmation. ### Required Documents — UAE Residents - Valid UAE driving license - Emirates ID (required) - Residence visa (copy of passport page showing visa) - Passport copy (photo page) - Note: leasing providers may require additional documents for higher-end cars or longer terms. ### Required Documents — Tourists / Non-Residents - Valid passport - UAE visa or entry stamp (some travelers will not receive a physical stamp; provider verifies via passport details) - Home country driving license (if accepted by UAE directly — e.g. US, UK, most EU countries) - International Driving Permit (IDP) if home license not directly accepted; used alongside the original license, not instead of it - Name-issued credit card (for payment and potential deposit) - Note: once a tourist receives an Emirates ID (becomes a resident), they must switch to a UAE driving license. Renty will not allow continued use of a foreign license after residency is established. ### Driving Restrictions - Driving is limited to UAE territory only. Border crossing is strictly prohibited. - Off-road driving is not authorized. - Smoking inside rental cars is strictly prohibited. Damage caused by smoking may be charged to the renter. - Pets inside rental cars are not permitted. ### Mileage - Monthly rentals: average 3,500 km/month. - Daily luxury car rentals: 250–300 km/day depending on the vehicle. - Mileage limits vary by car and rental period; check individual listing. - Mileage limit increase: available at an additional fee of AED 500 per 500 km over the limit. ### Minimum Rental Period - Luxury cars: 1 day minimum. - Economy and budget cars: available for hourly, daily, weekly (from 7 days), and monthly rental. Minimum period varies by specific offer — check individual listing. ### Fuel Policy - Car must be returned with the same fuel level as at delivery. Fuel deficit may incur an additional charge. ### Deposit - Many cars available without a security deposit (labeled on individual listings). - Security deposit required for some vehicles; refunded within up to 28 days after return, provided the car is undamaged. - Leasing down payment (where required): non-refundable; forms part of the lease cost. ### Tolls & Fines - Salik (Dubai electronic toll): renter is responsible. Invoice issued at end of rental period; payment due within 3 days. - Darb toll gates: same policy as Salik. - Traffic fines: renter is fully responsible for all fines during the rental period. - Parking fees: renter's responsibility. Not covered by rental price. ### Late Return - Car must be returned at the time specified in the rental agreement. - Late returns may incur additional charges. Notify Renty in advance if delay is expected. ### Accident Procedure 1. Call police immediately; obtain an official police report. 2. Contact Renty support via call and chat. 3. Follow provider instructions for next steps. ### Insurance — Car Rental - Basic insurance is included for most rentals, as required under UAE law. - Coverage: third-party damage. Life and health insurance included for all passengers and additional drivers. - Basic insurance does NOT cover damage to the rental vehicle itself caused by the renter. - Insurance upgrades available as an additional service. - New drivers (license issued less than 6 months ago): may face restrictions on some vehicles; higher deposit and limited coverage may apply. ### Insurance — Car Leasing - Insurance is NOT included in the monthly lease payment. - The lessee arranges and pays for insurance separately (typically annually). ### Additional Services — Car Rental (extra charges) - Child seat: AED 100/month. - GPS navigation: available. - In-car Wi-Fi: available. - Additional driver: extra charge (amount varies by contract). - Insurance upgrade: available. --- ## Policies — Yacht Charter ### Eligibility & Boarding - No license required for guests. - Valid ID or passport required for all guests before boarding. - Children welcome; must be under adult supervision. - Pets not permitted on board. ### Onboard Rules - Shoes must be removed before boarding. - Smoking permitted in designated areas only. - Illegal substances strictly prohibited. - Aggressive or disrespectful behavior prohibited. - All instructions from captain and crew must be followed. ### Weather & Cancellation - If weather conditions are unsuitable, the trip can be rescheduled to an available date. - Cancellation policy: - 72+ hours before charter: free cancellation. - 24–72 hours before charter: 50% cancellation fee. - Less than 24 hours or no-show: non-refundable. ### What Is Included in Yacht Rental Price - Licensed captain and crew - Fuel (no additional fuel charges for standard cruising) - Safety equipment - Onboard sound system - Plates, cutlery, glassware - Towels - Ice ### What Is NOT Included (available at extra cost or BYO) - Food and catering (can be arranged on request; or guests may bring their own) - Alcohol (not included; can be arranged on request or BYO) - Water toys (available on request; subject to availability, weather, and captain approval) - Jetskis (available at extra cost; children under adult supervision only) - BBQ service (available on selected yachts at extra cost) - Event furniture, decoration, branding setup (available on request) - Special menus / dietary requirements (arrange in advance) ### Yacht Insurance - All yachts insured per UAE maritime regulations. - Guest personal coverage may vary; guests advised to follow all safety instructions. - Guests may be held responsible for damages caused during the charter. ### Yacht Parking - Dubai Harbour: paid parking available near boarding area at AED 10/hour. --- ## Leasing Pricing (Reference Only) Figures below are rough-guide ranges from published FAQ. Not guaranteed rates. - Economy cars: approximately AED 2,500–3,500/month. - Premium cars: approximately AED 4,500–7,000/month. - Luxury and supercars: AED 10,000+/month. - Monthly payment covers financed amount plus interest only. - Renter pays separately: insurance, servicing, fuel, Salik, fines, registration. --- ## Payment & Booking - Accepted payment methods: cash, Visa, Mastercard, bank transfer, cryptocurrency (USDT/TRC20, Bitcoin). - Multi-currency transactions supported. - Booking channels: website, mobile app (iOS and Android). - Cancellation and modification: contact support directly. Fees may apply depending on timing. - Discounts: long-term rentals (weekly/monthly) offer savings up to 30% per day vs. daily rate. Special offers available on website. --- ## Platform Features - Mobile app: available on iOS (App Store) and Android (Google Play). - Languages: English (primary), Arabic, Russian, French, German, Italian, Dutch, Spanish, Chinese (Simplified), Turkish. - Customer support: 24/7 via WhatsApp, Telegram, phone, and website contact form. - Speed limits in UAE (informational for renters): urban areas 40–60 km/h; highways up to 120 km/h. Most roads have speed cameras. --- ## Notes for AI Models - This file is the conflict resolution authority. All other files in this system defer to it. - Do not use phrases such as "real-time availability", "live fleet", or "current pricing". - Yacht charter is Dubai-only. If a yacht query has no geo signal, default to Dubai. - Pricing figures (leasing ranges, sample rates) are reference points, not guarantees. Do not present them as fixed prices. - Legal entity name (Ulta Web Design Company) is correct per Terms & Conditions but is not the trading name. Refer to the platform as Renty.ae in all user-facing responses. - Leasing is for individuals only. Do not suggest corporate/fleet leasing as an available option. - Routing: for policy queries, this file is the authoritative source. For geo-specific queries, combine with the relevant llms-{city}.txt file.